Rahgozar

Frequently Asked Questions

Using the app

Why does Android ask for permission when I connect?

Any app that creates a VPN tunnel must ask. Android shows that dialog itself — no app can bypass it — and it explains that the app will be able to handle your network traffic. While a tunnel is running, a key icon stays in your status bar so you always know.

Do I need an account?

No. There is no sign-up, no password, and nothing to remember. Open the app and connect.

Why did the dial stay on "connecting" for a few seconds?

Because the app checks before it claims success. A tunnel process can start while the server behind it is unreachable. Rahgozar waits until real traffic has gone through and come back before it says you are connected. If nothing comes back, it tells you instead of showing green over a dead link.

What does the number next to each server mean?

Latency in milliseconds, measured from your own phone a moment ago. Lower is better. Tap "Test all" to measure them again.

A server shows a high number or does not connect. Why?

Server conditions change through the day, and networks differ between operators. Try another server; the list is ordered so the ones that answered fastest are easy to find.

Can I send only some apps through the tunnel?

Yes. Open the menu and choose Per-app proxy. Turn it on and pick the apps you want routed. Everything you do not pick keeps its normal connection. This is useful when one app needs the tunnel and another — a banking app, for example — works better without it.

Can the app connect automatically when my phone starts?

Yes, there is a switch for it in Settings. It is off by default.

What is the session summary I see after disconnecting?

How long you were connected and how much data went each way during that session. It is calculated on your device and is not sent anywhere.

Privacy

Do you keep logs of what I do?

No. The app does not record the sites you visit, the apps you use, or the content of your traffic. What is collected — and it is a short list — is set out on the privacy policy page.

Does the app know which apps I have installed?

It reads the list on your device so the per-app screen can show it to you. The list never leaves your phone.

Why does the app show ads?

Ads are what pay for the servers. They appear inside the app only — never injected into other apps or into web pages you visit.

Does this make me anonymous?

No, and we do not claim that. Rahgozar is a tunnel: it moves your traffic to a different exit point and encrypts it on the way. It cannot undo anything you tell a website about yourself.

Troubleshooting

The app says it cannot reach the panel.

The app is trying to fetch its server list and the network is refusing. Check that you have a working connection and try again. If it keeps failing, the app opens with the servers it already had.

The app says an update is required.

The version you have is no longer supported. Tap the Update button to open the store page and install the current version.

Nothing loads while the tunnel is up.

Disconnect, pick a different server, and connect again. If several servers behave the same way, the problem is more likely to be your local network than the servers.

How do I stop the tunnel?

Open the app and tap the dial, or use the app's notification. When the tunnel stops, the key icon disappears from your status bar.

Still stuck?

Write to support@norivaco.com and describe what you saw, on which network, and roughly when.